Scaling Customer Experience and Operational Excellence: Lessons from Zoho and GardaWorld
Discover how GardaWorld aligned customer experience, operational excellence, and digital transformation using Zoho. Valuable insights for scaling CX and driving efficiency.
Recently Added
AI in Education: A Conversation with McGraw Hill CEO
McGraw Hill CEO Simon Allen reveals how AI will transform education, on CXOTalk episode 838. Learn about personalized learning, teacher empowerment, and the future of the digital classroom.
Demystifying AI: From Deep Learning to Workforce Transformation
In CXOTalk episode 837, we demystify AI technology and explore how to build an AI-ready team. Gain expert guidance for business leaders on skills development, responsible AI, and navigating the changing workforce.
Securing the Last Mile with an Enterprise Browser: NASCAR Team Hendrick Motorsports
CXOTalk episode 836 explores the role of technology in driving high-performance organizations. Learn how NASCAR team, Hendrick Motorsports, leverages data analytics, machine learning, and the Island Enterprise Browser for competitive advantage.
Designing the Future: IKEA's Digital Transformation Journey
IKEA Retail's Chief Digital Officer Parag Parekh joins CXOTalk episode 835 to explore digital transformation, customer experience, and retail innovation. Learn how IKEA is embracing technology. data, and AI.
The Data Value Chain: Key to Successful AI
Qlik CEO Mike Capone shares expert advice on aligning data and AI strategies for business success. Discover the importance of data quality, trust-building, and strategic planning in this CXOTalk episode.
Navigating AI Ethics: Confronting Bias, Black Boxes, and Blind Spots
Navigate the complexities of AI ethics with Lord Tim Clement-Jones of the House of Lords. He reveals how to combat bias, unlock transparency, and prepare your organization for responsible AI leadership on CXOTalk episode 833.
AI Playbook for Business Results: Insights from IBM Consulting
Get a proven AI playbook from IBM Consulting's Chief Operating Officer. Learn strategies to cut through the hype, overcome implementation hurdles, and build responsible AI systems.
What are Ethical AI and Responsible Technology? A Conversation with Accenture.
Explore the intersection of technology and ethics with Paul Daugherty of Accenture in CXOTalk Episode 831. Dive into responsible AI, its impact on business, and the future of work in an AI-driven world. Essential viewing for leaders in technology and business.
Upcoming Episodes
1:00 PM EDT
Interview and Conversation with Sol Rashidi, Former Chief Data Officer, Sony Music
Sol Rashidi
former Chief Data Officer
Sony Music
1:00 PM EDT
Interview and Conversation with Yousuf Khan, Partner, Ridge Ventures
Yousuf Khan
Partner
Ridge Ventures
1:00 PM EDT
Interview and Conversation with Sridhar Vembu, CEO and Founder, Zoho
Sridhar Vembu
CEO and Founder
Zoho Corp.